Accessing the Patient Portal

healow Portal is a secure, convenient, and easy way to access your health information.
Option 1: Web Browser (No App Required)
You may log in directly through your web browser using the secure portal link provided by our practice.
Patient Portal Login:
https://health.healow.com/aotc
Login credentials are sent to the email address on file with our office.
Option 2: healow® Mobile App (Optional)
The healow app provides the same portal features in a convenient mobile format.
Get Started in 3 Simple Steps
- Download the free healow app from the Apple App Store or Google Play Store
- Search for our practice using our unique Practice Code Practice Code: CJHJDD
- Log in using the portal credentials provided by our office
If this is your first time using the Patient Portal or healow app, or if you are a new patient, our staff must activate your account. Please call our office at (904) 276-0001. Our team will be happy to assist you with activation or password resets if needed.
Patient Portal Login (Web):
https://health.healow.com/aotc
If you need help accessing the portal or completing forms, please contact our office at (904) 276-0001.
https://apps.apple.com/us/app/healow/id595012291
healow App – App Store
Download healow by eClinicalWorks LLC on the App Store. See screenshots, ratings and reviews, user tips, and more games like healow.

https://play.google.com/store/apps/details?id=com.ecw.healow&hl=en_US
healow – Apps on Google Play
Manage your and your family’s health information.

What You Can Do with the Patient Portal / healow App
Once activated, you may:
- View your medical history, including:
- Problem list
- Allergies
- Immunization records
- Medication list
- Lab, imaging, and procedure results (after provider review)
- Request prescription refills for authorized medications
- Schedule, reschedule, or cancel appointments
- Receive appointment confirmations and reminders
- Access health records for authorized family members
Electronic Check-In & Digital Forms (No App Required)
To streamline your visit, our practice offers multiple digital check-in options that do not require downloading an app.
You may complete all required forms using:
- The check-in link sent by text message prior to your appointment
- An in-office QR code
- Our check-in via iPads in the office
These options allow you to complete paperwork and check in quickly, even if you do not use the healow app.
What to Bring to Your Appointment
Please bring:
- Your insurance card (required at every visit)
- A current list of medications or the medications themselves
- Copies of recent office visit notes, lab results, and diagnostic tests
- Imaging studies from the past year (X-rays, MRIs, bone density studies), including reports and discs when available
If you have questions about the portal, electronic forms, insurance, or your appointment, please contact our office at (904) 276-0001.
MEDICAL LINKS
American College of Rheumatology:
www.rheumatology.org
Arthritis Foundation:
www.arthritis.org
The Florida Society of Rheumatology:
www.floridarheumatology.org
The Lupus Foundation of America:
www.lupus.org
Spondylitis Association of America:
www.spondylitis.org
Scleroderma Foundation:
www.scleroderma.org
National Fibromyalgia Association:
www.fmaware.org
National Psoriasis Foundation:
www.psoriasis.org
Notice of Privacy Policy
AOTC Notice of Privacy Policy_2026
