Accessing the Patient Portal

healow Portal is a secure, convenient, and easy way to access your health information.
Option 1: Web Browser (No App Required)
You may log in directly through your web browser using the secure portal link provided by our practice.
Patient Portal Login:
https://health.healow.com/aotc
Login credentials are sent to the email address on file with our office.
Option 2: healow® Mobile App (Optional)
The healow app provides the same portal features in a convenient mobile format.
Get Started in 3 Simple Steps
- Download the free healow app from the Apple App Store or Google Play Store
- Search for our practice using our unique Practice Code Practice Code: CJHJDD
- Log in using the portal credentials provided by our office
If this is your first time using the Patient Portal or healow app, or if you are a new patient, our staff must activate your account. Please call our office at (904) 276-0001. Our team will be happy to assist you with activation or password resets if needed.
Patient Portal Login (Web):
https://health.healow.com/aotc
If you need help accessing the portal or completing forms, please contact our office at (904) 276-0001.
https://apps.apple.com/us/app/healow/id595012291
healow App – App Store
Download healow by eClinicalWorks LLC on the App Store. See screenshots, ratings and reviews, user tips, and more games like healow.

https://play.google.com/store/apps/details?id=com.ecw.healow&hl=en_US
healow – Apps on Google Play
Manage your and your family’s health information.

What You Can Do with the Patient Portal / healow App
Once activated, you may:
- View your medical history, including:
- Problem list
- Allergies
- Immunization records
- Medication list
- Lab, imaging, and procedure results (after provider review)
- Request prescription refills for authorized medications
- Access health records for authorized family members
Electronic Check-In & Digital Forms (No App Required)
To streamline your visit, our practice offers multiple digital check-in options that do not require downloading an app.
You may complete all required forms using:
- The check-in link sent by text message prior to your appointment
- Our check-in via iPads in the office
What to Bring to Your Appointment
Please bring:
- Your insurance card (required at every visit)
- A current list of medications or the medications themselves
- Copies of recent office visit notes, lab results, and diagnostic tests
- Imaging studies from the past year (X-rays, MRIs, bone density studies), including reports and discs when available
If you have questions about the portal, electronic forms, insurance, or your appointment, please contact our office at (904) 276-0001.
MEDICAL LINKS
American College of Rheumatology:
www.rheumatology.org
Arthritis Foundation:
www.arthritis.org
The Florida Society of Rheumatology:
www.floridarheumatology.org
The Lupus Foundation of America:
www.lupus.org
Spondylitis Association of America:
www.spondylitis.org
Scleroderma Foundation:
www.scleroderma.org
National Fibromyalgia Association:
www.fmaware.org
National Psoriasis Foundation:
www.psoriasis.org
Notice of Privacy Policy
AOTC Notice of Privacy Policy_2026
